All services provided in our online store and at the website kitapetkisi.com belong to and are operated by our company, Thrones Danışmanlık Gıda Tekstil Ve Dış Ticaret Ltd. Şti.
Our company may collect personal data for various purposes. Below, it is explained how and in what manner personal data is collected and how it is protected.
Members provide certain personal information (such as full name, company information, phone number, address, or email address) through membership or by filling out various forms and surveys on our store, which are collected by the store as required by the nature of the business.
Our company may send campaign information, new product announcements, and promotional offers to customers and members from time to time. Members can choose whether to receive such information during membership registration and can change this preference later in their account settings or via the unsubscribe link in the received messages.
During the approval process carried out via our store or email, personal information sent electronically by our members to our store will not be disclosed to third parties beyond the purposes and scope defined in the “User Agreement” with our members.
To identify system-related issues and resolve service-related problems or disputes quickly, our company records and uses members’ IP addresses. IP addresses may also be used to identify users generally and to collect comprehensive demographic data.
Our company may also use requested information or data obtained from users or transactions made through our store, directly or with partners, for direct marketing beyond the purposes and scope set in the Membership Agreement. Personal information may also be used to contact the user if necessary. Information requested by or provided to our company or partners, including transaction data, may be used without revealing members’ identities for statistical analysis, database creation, and market research beyond the scope and purpose set in the Membership Agreement.
Our company is committed to keeping confidential information strictly private, treating it as a confidentiality obligation, and taking all necessary precautions and care to ensure privacy, prevent unauthorized use, disclosure, or public access to any part or all of the confidential information.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our websites. Credit card information is never stored in our system.
When making a transaction, to ensure you are on a secure site, look for a key or lock icon usually found at the bottom of your browser window. This indicates a secure webpage where your information is encrypted and protected. These details are used only for the sales process and as per your instructions. Credit card details are encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification independently from our shopping sites. Only if the card is approved will the purchase proceed. Since we cannot view or store any card details, it prevents third parties from accessing this information under any circumstances.
The reliability of payment, billing, and delivery addresses for orders made online with credit cards is verified by our company to prevent credit card fraud. For first-time orders, the financial and address/phone details must be verified before the order can be processed and shipped. If necessary, we contact the cardholder or the issuing bank for verification.
All information provided during membership is accessible and changeable only by you. If you keep your login details secure, no one else can access or alter your information. Membership processes are secured with 128-bit SSL encryption—a virtually unbreakable international encryption standard.
Customer service lines and websites that provide clear address and phone details are preferred for safer online shopping. This allows you to get detailed information and verify the reliability of the service provider.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Credit card and identification information sent via mail order to us will be kept confidential according to our privacy principles. This data is retained for 60 days in case of disputes and then destroyed. You can dispute any unauthorized charges with your bank if the amount charged does not correspond to your approved mail order form.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may contain links to other websites. Our company is not responsible for the privacy policies or content of those external sites. Advertisements on our site are distributed through advertising partners. This Privacy Policy applies only to our store and does not cover third-party websites.
EXCEPTIONS
In limited circumstances, our company may disclose user information to third parties beyond this Privacy Policy, including:
- Compliance with legal obligations imposed by laws, decrees, or authorized legal authorities;
- Enforcing the Membership Agreement or other contracts with users;
- Responding to lawful investigations or requests by judicial or administrative authorities;
- Protecting users’ rights or safety when necessary.
EMAIL SECURITY
Never include your credit card number or passwords in emails sent to our Customer Service. Emails may be seen by third parties, and we cannot guarantee their security.
BROWSER COOKIES
Our company collects information about users and their website usage via cookies—small text files sent to your browser to improve site experience. Cookies help collect site visit statistics and personalize ads and content. They do not collect personal data from your email or other sources.
Most browsers accept cookies by default but allow you to block or be warned about them.
Our company may update this Privacy Policy anytime by publishing it on the site or sending an email. Changes take effect on the date published.
For any questions or suggestions regarding our Privacy Policy, please contact us at info@clooe.shop.
COMPANY INFORMATION
Thrones Danışmanlık Gıda Tekstil Ve Dış Ticaret Ltd. Şti.
Address: Veysel Karani Mah. Gülhane Cad. Sinpaş GYO B Blok No: 7/1A Sancaktepe / Istanbul
Email: info@clooe.shop
Phone: +90 216 225 9427
This agreement is prepared by Thrones Danışmanlık Gıda Tekstil Ve Dış Ticaret Limited Company.
Last updated: May 14, 2025